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Use these instructions to install Citrix for employees. Download and install the latest Citrix Workspace for your OS at this page: https://www.citrix.com/downloads/workspace-app/ When prompted to enter a store URL, enter SecureVDI.clemson.edu and... Read More

When you are using Citrix Workspace or go to cuapps.clemson.edu and you save a file using the software, the data files go to the \Documents folder on your U: Drive. In this article we will cover copying files from that folder to a folder on... Read More

Sometimes the automatic configuration of Citrix Workspace does not work and the best option is to download the configuration file.  Using a web browser navigate to cuapps.clemson.edu or securevdi.clemson.edu depending on the connection required.... Read More

A special Zoom VDI client and local plugin are required to take full advantage of Zoom in CUApps and SecureVDI.  The Zoom VDI client will be provided as part of Citrix, but you will need to install a local plugin. Zoom Plugin Download The Zoom... Read More

UNINSTALL Uninstall Citrix Receiver or Citrix Workspace from Apps and Features. CITRIX CLEANUP Run Citrix Cleanup program Citrix Receiver/Workspace Cleanup Utility. INSTALL CITRIX WORKSPACE Before reinstalling reboot Windows. Install the newest... Read More

Citrix allows you to run applications not installed on your computer.  If you run an application in Citrix, any data saved goes to your Clemson U: drive (personal network storage).  To learn how to map your U: drive to access data stored by Citrix... Read More

The Citrix Receiver may request password 1 and password 2.   Password 1 is the duo passcode Password 2 is your Clemson password Duo Passcode options (registered devices): 1. Type “push” to get a Duo Mobile app prompt (most... Read More

Working With Files Using Citrix Workspace: CCIT provides every user with 10 GBs of network storage, referred to as the U: drive or home directory.  Citrix automatically maps your U: drive, or gives you direct access to your U: drive from your... Read More

Cannot Start Application "appname" Error Contact your help desk with this information: The application "Citrix Viewer" could not be launched because a miscellaneous error occurred (OSStatus -1712). Solution Restart Mac operating system Read More

Linux requires some additional steps to import SSL certificates to get Citrix Workspace app working. First download and install Citrix Workspace here Download and extract the CU SSL Certificate Authorities located here Switch to root user and copy... Read More